How can we help?

Have a peek around, if you can’t find what you’re looking for please reach out thevillage@lepuree.com.au We’re always here to help.

Delivery

Where’s my delivery?

All of our deliveries go out on Monday, Tuesday, and Wednesday and will arrive in 2 business days :)

Where do you deliver?

All over the US!

What is the order cut-off time and delivery date?

We make our meals fresh every week and ship them out by Wednesday. Your order will typically arrive within 1-2 busines days. You can track through UPS :)

How do I change my delivery address?

Send us a quick email at thevillage@lepuree.com

Do I have to be home when it’s delivered?

No rush! We use dry ice that will keep your meals safely frozen for up to 8 hours :)

How do the meals arrive?

Via our amazing courier service. After meals are made fresh we pop them onto the delivery truck and they are carefully transferred to you via UPS!

Food

What if my little one doesn’t like the food?

We always recommend reintroducing foods, even if Bub isnt a fan straight away. It can take up to 15 tries for your little one to accept a new food. Our cubes are also great to mix in family meals for added nutrients.

Le Puree Vs store-bought what’s the difference?

Here at Le Purée our meals are ...

​Made fresh each week, ​Our meals are made fresh in our New York-based kitchen every week. Each meal is made to order. 

​Nutrients Sustained, Our meals are snap-frozen, meaning they are never stored at room temperature. All nutrients are sustained in our freezing process.

Whole food based & farm fresh ingredients, Our recipes are 100% whole food based. No nasties, additives or preservatives. Plus, our ingredients are never misleading. Our packaging is made to be as transparent as possible. 

Delivered to your door, We deliver our meals each week to our customers' front door! We take the stress out of mealtime.

Made with love, Our meals are handmade by our amazing in-house chef team.

Store bought pouches are made with…

High heat pasteurisation, Reduces the nutritional content of the food drastically. 

A ​shelf life of 2 years, The average life of baby food on the shelf at an Australian grocery store is 2 years. Meaning the food your baby is eating is likely older than they are…

​Stays at room temperature, Baby food at the shops is stored at room temperature, meaning there are most likely additives or preservatives in the product.

Misleading ingredients, Most options at the grocery store do not accurately present the ingredients in the recipe. For example, a baby food could be called Spinach Delight, but really only includes 1% spinach in the recipe.

 

While we realise pouch food has its place, we are here to educate, support and inspire mums & dads on the foods our bubs and cubs need to grow and develop optimally. 

Are your meals allergen free?

Our puree range is free from the top 9 allergens including milk, eggs, nuts, fish, crustaceans, shellfish, wheat, soy and sesame.

Our toddler range and BLW Finger Foods can include eggs, cheese, nuts and gluten so please check the ingredient list before ordering if you are avoiding these ingredients.

What age can my child eat finger foods & toddler meals?

As soon as they are showing the signs of readiness for solids! This is around the 6 month mark.

Is Le Puree compatible with baby led weaning?

Absolutely! We have a BLW range coming soon that pairs perfectly with our combination feeding philosophy.

Are your meals 100% Organic?

Yes! We source our produce and meat 100% organic. :)

Why should I subscribe to a meal plan?

We wanted to take the guesswork/stresswork out of starting solids with your bub. 

We teamed up with paediatric dieticians and created a meal plan that exposes your Bub to a curated variety of foods, flavours and textures. We rotate our menu every two weeks based on the freshest ingredients!  

Our meal plans grow with your baby through both the flavours and texture options. One click and your delivery will arrive every 2 weeks with a new batch of fresh-made, organic food for bub to stash in your freezer. Making convenience that much more convenient. :)

How long can I store the food?

Our meals are snap frozen and can be stored in the freezer for up to 4 months for maximum nutrient composition.

Are your meals pediatrician approved?

We work with a team of pediatricians and dieticians that all our recipes to make sure they were balanced with maximum nutrient and composition and most importantly. flavour :)

What is the first 1000 days?

The first 1,000 days refers to a child's life from the moment they are conceived until they have reached 2 years of age (24 months). This is a time when your bubs brain, body and immune system grows and develops significantly.

I have a fussy eater is Le Puree right for me?

Fussy eating is a phase that all of our little ones will go through at one stage or another. Exposure is key! Keep offering :)

Subscriptions

How do I change my subscription plan?

Easy! Just log into your account and you can skip, cancel at any time.

Can I cancel at any time?

You sure can :)

How do I change my subscription plan?

Either email us at thevillage@lepuree.com or you can log into your account and make your updates!

When will I get billed for my subscription?

You will be billed on the Wednesday of the week your delivery will go out.

Starting Solids

Can I do baby led weaning with purees?

Absolutely! We recommend using two spoons. One for Bub and one for you. This help Bub utilize their fine motor skill development.

When should I start solids?

When Bub is showing the signs of readiness.

These include:

-Has good head and neck control and can sit upright when supported.

Shows an interest in food – for example, they look at what's on your plate.

Reaches out for your food.

Opens their mouth when you offer them food on a spoon.

When is the best time to offer solids?

The best time is around 5-6 months when baby is showing signs of readiness.

Do you have a starter pack?

We sure do! Try our Starter Bundle today :)